Virtual Visit
Access Healthcare Anytime, Anywhere
Experience the convenience of virtual healthcare visits. This service ensures you receive quality medical care from the comfort of your home. Learn how to access and benefit from this innovative approach to wellness.
What is a Virtual Visit?
Is a quick, convenient way to access health care 24/7. A Virtual Visit lets you see a doctor from your mobile device or computer without an appointment. The doctors can prescribe medication when appropriate. On average, a virtual visit can take just 10-15 minutes.
What Do They Treat?
They treat non-emergency ailments such as:
Allergies
Bladder/ urinary tract infection
Bronchitis
Cold/flu
Diarrhea
Fever
Migraines/ headaches
Pinkeye
Rash
Sinus problems
Sore throat
Stomachache
Virtual Visit Cost
No matter which Centivo plan you choose, you’ll have access to FREE virtual primary care with Centivo Care. MDLive virtual urgent care and behavioral health visits are FREE before deductible.
For Medicare Advantage Plan, Physician Telehealth Service care cost the same as an in-person visit. MDLive virtual visits are $0 (visit networkhealth.com/city-of-
Virtual Visit
Centivo Care – Download the Centivo Care App to schedule an appointment. Use the same log-in you created with the regular Centivo App. (include app logo attached)
MDLive Care – Download the MDLive App to schedule an appointment (include app logo attached)
Items needed to register:
Health plan ID card
Credit card
Pharmacy location